What are constituents and how are they used for calculating our bill?

Donorfy pricing is volume-based: meaning you pay for Donorfy according to the number of constituents in your Donorfy system. Not per-user pricing. Not per-module pricing.

We monitor the number of constituents in your Donorfy throughout the month. All constituents count - whether active or not (including Archived). The peak number of constituents in the month in question places you into a price band, and that’s the basis of your invoice.

You can see all the price bands on the Pricing page by moving the slider through the various price bands. The price band you will be charged is automatically selected by our billing process according to the peak number of constituents in your database during the month in question.

Current constituent numbers can be seen in Donorfy, at the foot of the Constituents | All page. Donorfy comes with duplicate merging and bulk deletion tools that enable you to manage your constituent count.